SENIOR COMMUNITY SERVICE WORKER DEFINITION:
Under direction, takes the lead and performs the more responsible field and office work to promote local community resources programs designed to meet the needs of residents; provides referrals to other agencies; does other related duties.
NOTE: The definition and examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.
NOTE: Appointments may be made to positions requiring bilingual skills.
04366 - Bilingual in Spanish and English SPECIAL SKILL Applicants must be able to read, write, speak, understand, or communicate in Spanish and English sufficiently to perform the duties of this position.
EXAMPLES OF WORK:
Takes the lead in the promotion of local community resource programs for residents.
Provides referrals to other agencies for additional services.
Encourages residents to become self-supporting when possible.
Provides assistance to residents within the scope of agency functions.
Identifies and obtains services for residents having extraordinary needs beyond the scope of agency functions.
Enlists the assistance of the resident's family, friends, and other social service agencies.
Explains the objectives and functions of the community service program to residents.
Prepares reports of program activities.
Establishes and maintains records and files.
Provides advice, instructions, and guidance to other community service workers.
Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
REQUIREMENTS:
NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience.
Five (5) years of professional experience in community relations work involving the promotion of local community resources or fieldwork in a social service or public assistance program.
OR
Possession of a bachelor's degree from an accredited college or university; and one (1) year of the above-mentioned professional experience.
NOTE: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions.
LICENSE:
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.
KNOWLEDGE AND ABILITIES:
Knowledge of the various social, economic and other problems encountered by community residents.
Knowledge of the varied types of community resources available to meet the needs of its residents.
Knowledge of the techniques used to promote community resource programs.
Ability to promote community resource programs.
Ability to identify and obtain needed services beyond the scope of agency functions.
Ability to explain the objectives and functions of the community service program.
Ability to prepare reports.
Ability to work harmoniously with community residents.
Ability to establish and maintain records and files.
Ability to provide guidance and assistance to staff.
Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
Ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
