Job Specification
TENANT INTERVIEWER
DEFINITION
Under direction, interviews applicants for public housing and
performs clerical tasks; does other related duties as required.
NOTE: The examples of work for this title are for illustrative
purposes only. A particular position using this title may not
perform all duties listed in this job specification. Conversely,
all duties performed on the job may not be listed.
NOTE: Appointments may be made to positions requiring bilingual skills.
04155@ - Bilingual in Spanish and English
SPECIAL SKILL
Applicants must be able to read, write, speak, understand, or communicate
in Spanish and English sufficiently to perform the duties of this position.
EXAMPLES OF WORK:
Interviews applicants for public housing to secure detailed
information used in making determinations of eligibility and
preference ratings, and obtains authenticated data concerning the
size of the family unit, financial status, and other necessary
information.
Explains admission requirements to applicants and assists them in
filling out application and other forms.
Discusses site preferences, probable rent payments, and other
factors with prospective tenants.
Analyzes applications to determine eligibility of individual
applicants and their preference ratings.
Refers ineligible applicants to other agencies where practicable.
Makes field visits and home investigations.
May conduct investigations to confirm statements supplied by
applicants for public housing relating to past history of
employment, family income, rental history, and so forth.
Prepares suitable reports.
Assists with general clerical work.
Maintains essential records and files.
Will be required to learn to utilize various types of electronic
and/or manual recording and information systems used by the
agency, office, or related units.
REQUIREMENTS:
EXPERIENCE:
One (1) year of experience in the dissemination, collection, and
recording of information used to prepare reports of research or
investigative activities, provide customer services, or make
determinations of eligibility for programs or services in a
public or private agency.
LICENSE:
Appointees will be required to possess a driver's license
valid in New Jersey only if the operation of a vehicle, rather
than employee mobility, is necessary to perform the essential
duties of the position.
KNOWLEDGE AND ABILITIES:
Knowledge of rules and regulations concerning eligibility of
applicants for public housing after a period of training.
Knowledge of interviewing techniques.
Knowledge of modern office methods, practices, and equipment.
Ability to read, interpret, and apply established rules and
regulations of a limited complexity.
Ability to interview persons of varying backgrounds.
Ability to maintain records and files.
Ability to utilize various types of electronic and/or manual
recording and information systems used by the agency,
office, or related units.
Ability to read, write, speak, understand, or communicate in
English sufficiently to perform the duties of this position.
American Sign Language or Braille may also be considered
as acceptable forms of communication.
Persons with mental or physical disabilities are eligible as
long as they can perform the essential functions of the job after
reasonable accommodation is made to their known limitations.
If the accommodation cannot be made because it would cause
the employer undue hardship, such persons may not be eligible.
This job specification is applicable to the following title code(s) which are different work week or work month and/or variants of the job class title: | | Job Spec Code | Variant | State, Local or Common | Class of Service | Work Week | State Class Code | Local Class Code | Salary Range | Note | 04153@ | | L | C | | N/A | 03 | | - | 04155@ | Bilingual In Spanish And English | L | C | | N/A | 03 | | - | This job specification is for local government use only. Salary range is only applicable to state government. Local salaries are established by individual local jurisdictions.
2/11/1999 |
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