VETERANS SERVICE OFFICER

 DEFINITION:

 Under  direction,  has charge of the work involved  in  providing
 educational, vocational, and personal guidance and information to
 veterans; does other related work.

 NOTE: The  examples of work for this title are for illustrative
 purposes  only.  A particular position using this title  may  not
 perform all duties listed in this job specification.  Conversely,
 all duties performed on the job may not be listed.

 EXAMPLES OF WORK:

 Confers  with  veterans and their families on  veterans'  service
 problems.

 Maintains community resource network for veterans' services.

 Establishes  and maintains contracts and liaison  with  national,
 state, and other local veterans' agencies bureaus.

 Provides guidance to veterans seeking job information and  refers
 them to suitable local employers.

 Provides information concerning veterans' rights and benefits  as
 provided  in  law;  may research current state and  federal  laws
 regarding veterans' rights.

 Distributes  varied  official forms, assists veterans  and  their
 families in preparing applications for veterans benefits, and  in
 filing claims.

 Prepares correspondence and reports of activities.

 Establishes and maintains needed records and files.

 Will  be required to learn to utilize various types of electronic
 and/or  manual  recording and information  systems  used  by  the
 agency, office, or related units.

 REQUIREMENTS:

      EXPERIENCE:

                 Two  (2) years of experience in the gathering  of
 information  from clients and providing guidance,  assistance  or
 explanations of benefits and services.

      LICENSE:

      Appointees  will  be required to possess a driver's license
 valid in New Jersey only  if the operation of a vehicle, rather than
 employee mobility, is necessary to perform essential duties of
 the position.

 KNOWLEDGE AND ABILITIES:

 Knowledge of interviewing techniques.

 Knowledge of the techniques used to gather information.

 Ability  to  read  and  interpret  federal  and  state  laws  and
 regulations  regarding  veterans'  rights,  and  apply  them   to
 specific cases.

 Ability  to  provide assistance in the completion and  filing  of
 claims.

 Ability  to work harmoniously with veterans, their families,  and
 other agencies, and individuals interested in veterans' problems.

 Ability  to  collect and disseminate information of varied  types
 concerning veterans' rights and benefits.

 Ability to maintain records and files.

 Ability to prepare reports and correspondence.

 Ability  to  utilize  various types of electronic  and/or  manual
 recording and information systems used by the agency, office,  
 or related units.

 Ability  to  read, write, speak, understand, and  communicate  
 in English   sufficiently  to  perform  duties  of  this   position.
 American  Sign  Language or Braille may  also  be  considered  
 as acceptable forms of  communication.

 Persons with mental or physical disabilities are eligible as long
 as  they  can  perform  essential  functions  of  the  job  after
 reasonable accommodation is made to their known limitations.  
 If the accommodation cannot be made because it would cause
 the employer undue hardship, such persons may not be eligible.

 This job specification is applicable to the following title code:
Job
Spec
Code
Variant
State,
Local or
Common
Class of
Service
Work
Week
State
Class
Code
Local
Class
Code
Salary
Range
Note
04242
L
C
  
N/A
06
-

This job specification is for local government use only.
Salary range is only applicable to state government.
Local salaries are established by individual local jurisdictions.

 7/22/1999