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Job Specification

RECORDS SUPPORT TECHNICIAN 2

DEFINITION:

Under limited supervision, performs moderately complex and non-routine 
clerical work involving the processing and filing of records; may provide 
guidance and assistance to staff; does other related duties as required.      

NOTE:  The examples of work for this title are for illustrative purposes 
only.  A position using this title may not perform all duties listed in this 
job specification.  Conversely, all duties performed on the job may not 
be listed.

NOTE:  Appointments may be made to positions requiring bilingual skills.
56356C - Bilingual in Spanish and English
SPECIAL SKILL:  Applicants must be able to read, write, speak, understand, 
or communicate in Spanish and English sufficiently to perform the duties 
of this position.

NOTE:  Incumbents may be required to utilize keyboard equipment 
to input and/or retrieve information on a computer console, typewriter or 
other key entry device used by the agency.  Incumbents are not expected
to perform keyboarding/typing tasks with the speed and accuracy required 
of a Keyboarding Clerk.   

EXAMPLES OF WORK:

Receives, retrieves and sorts documents, papers, forms and other materials 
in accordance with established policies, procedures and guidelines.  

Scans or reads incoming materials in order to determine how and where 
they should be classified or filed.  

Files correspondence, cards, invoices, receipts and other records in 
alphabetical or numerical order, or according to the filing system used.  

Reviews and processes documents, forms and other materials in 
accordance with established rules, regulations and/or agency guidelines.

Locates and removes materials from file when requested.  

Assigns, records and stamps identification numbers or codes in order to 
index materials for filing.

Performs general office duties such as faxing documents and sorting mail.

Operates, maintains and makes minor adjustments to various office 
machines.   

Converts documents to films for storage on microforms such as microfilm 
or microfiche where such equipment is used.   

Enters and/or retrieves information on a computer terminal.

May occasionally perform keyboarding/typing duties, but not as the 
primary function of the position.  

Receives, reviews, arranges, and prepares records for microfilming.

Files important and/or confidential documents in a vault or other storage 
media used by the appointing authority; removes documents from vault 
upon authorized request.   

When assigned to a law enforcement agency, may be required to take 
and file fingerprints; types fingerprint cards of persons committed to jail, 
or persons applying for firearm permits.  

When assigned to a law enforcement agency, performs specialized 
clerical work involving the obtaining, receiving, disseminating, filing, 
maintaining and releasing of criminal and other law enforcement 
records.  

Prepares records for and operates computerized reading equipment 
used to assist in retrieving records.   

Makes photo copies of letters, checks, leases, permits, applications, 
and other documents.  

Provides guidance and assistance to staff.   

Classifies, indexes and cross references records and files.  

May assist registrants in the completion of applications or forms.   

Collects fees.  

Locates, examines, retraces and files maps.  

Answers telephone and e-mail inquires; escalates the more difficult 
inquires to the appropriate person.

May operate a telephone switchboard.

Records and/or maintains simple logs or reports of information 
pertaining to filing, data entry and retrieval, or record processing 
activities.

Will be required to learn to utilize various types of electronic and/or 
manual recording and information systems used by the agency, office,
or related units.

REQUIREMENTS:

EXPERIENCE:

One (1) year of experience in clerical work involving the checking, 
sorting, indexing and/or filing of records.

LICENSE:

Appointees will be required to possess a driver's license valid in 
New Jersey only if the operation of a vehicle, rather than employee 
mobility, is necessary to perform essential duties of the position.

KNOWLEDGE & ABILITIES: 

Knowledge of office methods, procedures, policies, guidelines and 
equipment used to check, sort, index, store and file records.

Knowledge of procedures used to operate and maintain a filing system.

Knowledge of precautions to take in filing and handling important or 
confidential records which cannot be easily replaced.

Knowledge of alpha-numeric sequencing.

Ability to make simple mathematical calculations.  

Ability to sort mail.

Ability to operate, maintain and make minor adjustments to various 
office machines and equipment including but not limited to various 
types of electronic and/or manual recording and information systems 
used by the agency, office, or related units.  

Ability to organize work and develop effective work methods.

Ability to check, sort, file, and obtain documents.

Ability to provide guidance and assistance to staff.  

Ability to identify pertinent information.

Ability to understand, remember and carry out oral and written 
directions.

Ability to work effectively with associates, superior officials, and 
members of the public concerned with the work of the unit.  

Ability to prepare simple reports.  

Ability to read, write, speak, understand, and communicate in 
English sufficiently to perform duties of this position.  American Sign 
Language or Braille may also be considered as acceptable forms 
of communication.

Persons with mental or physical disabilities are eligible as long as they
can perform essential functions of the job with or without reasonable 
accommodation.  If the accommodation cannot be made because it 
would cause the employer undue hardship, such persons may not be 
eligible.


This job specification is applicable to the following title code:
Job
Spec
Code
VariantState,
Local or
Common
Class of
Service
Work
Week
State
Class
Code
Local
Class
Code
Salary
Range
Note
56563LC N/A03-

This job specification is for local government use only.
Salary range is only applicable to state government.
Local salaries are established by individual local jurisdictions.

3/26/2011